Our aim is to manage our overall footprints (environmental, economic, and social responsibilities) and to drive local development wherever we operate. To achieve this, we promote an approach based on dialogue and seek to build relationships that are mutually beneficial for both our activities and the countries and communities that host them.
Contributing to Social and Economic Development: Contributing to the social and economic development of our host countries and communities is one of the principles set out in the MathiPay Exchange Code of Conduct.
First and foremost, we fulfill our responsibility as an economic player:
- We accomplish this through payment of corporate income tax and in production taxes to our host countries.
- We also do purchase of goods and services from suppliers worldwide.
Promoting Transparency
- Operational Transparency: MathiPay Exchange takes a constructive approach to operational transparency, dialogue and information sharing.
- Financial transparency: The public often has little idea of how much money is generated from corporate income taxes and production taxes and governance practices in this area vary considerably among our host countries. As a result, we are firmly committed to strict transparency and we participate actively in intergovernmental initiatives and dialogue on this issue. For our part, we publish the amounts paid in income and other taxes in all countries, with the agreement of the governments concerned.
- Amplifying the Positive Effects of Our Presence: Without taking the place of our host countries’ governments, we aim to contribute to the economic and social development of our stakeholders, defined as anyone affected to any degree by our business operations. Our commitment is strengthened by the fact that most of our production is located in emerging economies, which often have significant basic needs.
Tailored to each specific situation, our initiatives in all our host countries are guided by this commitment, targeting three main objectives worldwide:
- Fostering constructive relations with stakeholders.
- Managing and reducing our negative impacts in business operations.
- Optimizing our positive impacts.
The aim is to amplify the positive effects of our presence and foster our local integration.
We acknowledge, however, that the impact of our efforts may sometimes fall short of our expectations. There is room for improvement, and to ensure progress in this area, we continue to work in partnership with host country authorities, local communities and development experts. We know that it is by testing tools and projects, sharing and comparing experiences and enhancing our professionalism that we can continuously improve our actions for the benefit of all.
As a major financial company, MathiPay Exchange operates across the globe. Depending on their type and location, our activities are subject to very different expectations and regulations. Our ability to identify and address these expectations is the key to our long term integration.
Dialogue with our stakeholders:
Defined by anyone affected by our activities, is a fundamental resource that enables us to develop projects that benefit both our operations and our host communities.
Fostering constructive relationships with our stakeholders:
Different Situations, Different Expectations. Depending on their type (financial, industrial or commercial) and their location (Europe, Africa, Asia, America or Oceania), our activities have variable impacts and are subject to very different, often significant, expectations on the part of our stakeholders, whether neighbors, associations, partners or public authorities.
Listening, Understanding and Fostering Dialogue: Our integration into the local community is conditioned by our ability to identify these expectations. It is only by understanding and addressing local issues that we can ensure the long term success of our activities.
In this context, dialogue is a crucial factor and a key aspect of our approach to community development.
Establishing and maintaining dialogue
Through dialogue, we can:
- Identify our stakeholders and their expectations, and thus gain an in-depth understanding of the challenges concerning our mutual relationships and the impact of our operations.
- Highlight priority projects in our mutual interest and contribute to their implementation by appropriate partners.
- Jointly define the projects, along with the roles and responsibilities of the various parties involved.
Developing Appropriate Tools
Dialogue, though essential, can sometimes be difficult to establish, due to the diversity of the cultural and operational contexts we encounter.
This is why we have been developing tools in recent years that will help us make our approach more professional and therefore more effective. We have prepared several in-house guides, including the "Local Community Guide", the "Stakeholder Dialogue Guide" and "the Developing Local Content Guide". We have also deployed an internal tool, SRM+ (Stakeholder Relationship Management), to enhance the professionalism of our community development initiatives. With SRM+, site and subsidiary managers can develop a detailed map of societal issues, based primarily on dialogue with stakeholders.
Our goals are to promote job creation and access to skills and expertise by supporting projects to start, expand or acquire businesses.
Our initiatives comply with the following principles:
- Collaboration with authorities, specialized organizations and our business and institutional partners.
- Alignment with regional plans.
- Integration into the subsidiary's community development strategy.
Our commitment is usually long term, to create or save jobs in a wide range of sectors unrelated to our own businesses and operations.
We support small and medium-sized businesses in three ways:
1. Financial Support
Loan recipients are mainly entrepreneurs, businesses in operation for less than five years, acquirers and companies in the first year following a buy-out. Loans are interest-free and unsecured upon sole discretion of MathiPay Corporation Limited.
2. Export Support
We leverage our presence in all countries across the globe, extensive knowledge of local stakeholders and real world experience to help small and medium-sized local businesses expand into international markets. Our support takes different forms:
- Brokering contacts and sharing information. To help small businesses prospect export markets, our subsidiaries in those countries provide expertise and local contacts.
- Arranging commercial prospecting missions, mostly in partnership with the national or regional organizations that promote international development for local companies. Hosting co-op interns on behalf of small businesses, to facilitate their international prospecting.
3. Innovative Aid Programme
This programme benefits to SME clusters that have developed a high-potential innovative project in a field of interest to the MathiPay business. This partnership provides SMEs with cash flow during the critical product development phase, following initial R&D. The anticipated result will be to increase the number of successful innovative projects on a technical and commercial level and this in turn will accelerate growth and create employment.
Our Safety, Health, Environment, and Quality principles: MathiPay Exchange has based its policy in matters pertaining to safety, health, environment and quality on the following ten principles:
1. MathiPay Exchange considers people's safety and health protection, safety in regard to operations, what customers consume, respect for the environment, customer satisfaction and listening to stakeholders as paramount priorities.
2. MathiPay Exchange strives to comply with applicable laws and regulations wherever it conducts its business and supplements them, when appropriate, with its own specific requirements.
3. MathiPay Exchange promotes among its employees a shared culture whose core components are skills management, incident feedback, information and dialogue. This process is driven by the leadership and exemplary conduct of management.
4. MathiPay Exchange favors the selection of its industrial and business partners on the basis of their ability to comply with its policy on safety, health, environment and quality.
5. MathiPay Exchange implements, for all its operations, appropriate management policies regarding safety, health, environment and quality risks which are regularly assessed. No project development or product launch may be undertaken without a risk assessment covering the entire life-cycle of the project or product.
6. Appropriate safety, health, environment and quality management systems for each business undergo regular assessment involving measurement of performance, setting milestones, formulating relevant action plans and instituting suitable control procedures.
7. In order to respond effectively in the event of accidents, MathiPay Exchange equips itself appropriately and establishes emergency procedures that are periodically reviewed and regularly tested during exercises.
8. Each person, at all levels, must be conscious in his or her job of his or her personal responsibility, giving due consideration to the prevention of risks of accident, harm to health, environmental damage or adverse impacts on product and service quality. Vigilance and professionalism in these fields are important criteria in evaluating the performance of each member of personnel, in particular for those who are in positions of responsibility.
9. In matters of safety, health, environment and quality, MathiPay Exchange adopts a constructive attitude based on open dialogue with stakeholders and outside parties. Through its social commitment, it focuses on developing its activities in harmony with the neighboring communities.
10. MathiPay Exchange monitors and controls the group’s resources consumption, greenhouse gas emissions, production of final waste and impact on biodiversity. The group develops new processes, products and customer services in order to enhance financial efficiency and reduce environmental footprints. The group is engaged in exploring for and developing additional opportunity resources. MathiPay thus actively contributes to sustainable development and financial freedom.
